Solved: Unauthorized payment

RockiNick · ‎18-10-2021

I ordered a O2 sim months back and I never received it and now O2 have started taking the money and haven't got a sim

gmarkj · ‎18-10-2021

You need to contact customer services @RockiNick.

There are a few numbers to try, and hints on getting through, in the guide below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎18-10-2021

You need to contact customer services @RockiNick.

There are a few numbers to try, and hints on getting through, in the guide below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

madasaf1sh · ‎18-10-2021

Unless you told o2 that the sim didn't arrive they will have started billing you..

as @gmarkj says ring customer services and they will be able to assist.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

TallTrees · ‎18-10-2021

Better get this sorted out soonest. Few guides

Call C.S. as stated

Good Luck and best wishes

HAPPINESS IS BEE SHAPED

O2