cancel
Showing results for 
Search instead for 
Did you mean: 

Text - non receipt of text from organisation

Liz35
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi

 

For some reason my phone is no receiving text messages from organisations (such as 1 time passcodes) even though I've received them before. I've tried switching phone off and on, restarting, 1 of my friends has successfully text me. There's nothing in my junk/spam messages. 

 

There's also no bars on my phone but am ok making and receiving phone calls - the bars go up to maximum when on a call but still no texts come through.

 

4g/internet ok

 

Does anyone have any ideas?

 

Sony xperia phone

thanks

 

Message 1 of 2
53 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 120644 Posts
  • 605 Topics
  • 18148 Solutions
Registered:

@Liz35 

Try these tips Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
51 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 120644 Posts
  • 605 Topics
  • 18148 Solutions
Registered:

@Liz35 

Try these tips Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
52 Views