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Tariff and insurance

Nicole-
Level 1: Joiner
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My signal is dreadful to the point that the call cuts out every time I’m on the phone. It’s been happening for months. I would like to change my tariff for something cheaper or I’ll be cancelling my contract. What are my options please? 
how can I cancel my insurance thank you 

 

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madasaf1sh
Level 76: Forum Legend
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@Nicole- 

You will need to speak to o2 as this isn't customer services, and all your tariff options are available in myo2. If you want to cancel you will need to pay off your device plan if on refresh in full., full details are here Guide: Cancelling Your Contract 

If you want to cancel your insurance then you need to call o2 on 202 or 0344 809 0202 and give 30 days notice.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9991 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Nicole- 

You will need to speak to o2 as this isn't customer services, and all your tariff options are available in myo2. If you want to cancel you will need to pay off your device plan if on refresh in full., full details are here Guide: Cancelling Your Contract 

If you want to cancel your insurance then you need to call o2 on 202 or 0344 809 0202 and give 30 days notice.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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