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Talk to a human at 02 about Monthly charge!!!!!!!

Frustrated02dan
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Supposedly got 50gig data, £20 month sim only contract, bill never been near this amount plus phone only shows 2 gig availability in setting.Been trying to talk to a human for weeks always busy no matter what time of day you call what a joke¡!!!!!! 

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MI5
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@Frustrated02dan 

You can change the setting in the phone to match your data amount in your tariff.

If you need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127444 Posts
  • 614 Topics
  • 22131 Solutions
Registered:

@Frustrated02dan 

You can change the setting in the phone to match your data amount in your tariff.

If you need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
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Silkenrobe
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How do i speak to a human if I'm not on an o2 tarrif?
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