Solved: Re: Swap sim

Ion · ‎11-01-2021

Hello, I buy sim 1 month ago, now I try to activate but I can not, how can activate my sim? Thanks

MI5 · ‎11-01-2021

If it is a PAYG sim, you need to top up to activate it Guide How to Top Up (PAYG)

Pay monthly sim cards are already activated, unless it is a replacement in which case you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update

Numbers to call O2 on here if needed Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Ion · ‎11-01-2021

What number I can call for help?

MI5 · ‎11-01-2021

@Ion

If it is a PAYG sim, you need to top up to activate it Guide How to Top Up (PAYG)

Pay monthly sim cards are already activated, unless it is a replacement in which case you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update

Numbers to call O2 on here if needed Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Swap sim

Top up

How do I cancel my sim contract

Travelling to Australua

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