on 01-01-2021 02:01
on 01-01-2021 03:17
@LukaGebala1 First check that there's no fluff or dirt blocking the port on both the device and the cable. It could be something as simple as that.
Fourth would be O2 customer service. I doubt there will be anyone available on New Year's Day bar a few there for emergencies, i.e. Lost/Stolen phones. You probably won't be able to speak to anyone until Saturday. Guide: Coronavirus Community Help and Support