Remap Awards 2019

[EmilieT]

Hi everyone, 

I've just read about the Remap 2019 Award winners, and the results were nothing short of inspiring!

The charity, which completes every year 3,500 projects, has for sole aim to help disabled people become more independent. Its name is an acronym that stands for Rehabilitation Engineering Movement Advisory Panel, but they also like to say that it stands for Resourceful Engineers Make Anything Possible. 

Earlier this year, the charity held its 2019 Awards in London to celebrate volunteers and ingenious creative projects. You can find a full list and more details on the link above, but here are a few of the winning creations:

• A small speech amplifier which clips on the side of glasses.
• A wearable pressure sensor to help correct one's posture.
• Some lightweight, portable guide rails help visually impaired bowlers find the right lane.
• Single-handed binoculars for birdwatching.
• A comfortable and discreet alternative to the standard neck brace.

If you could ask these wonderful and creative volunteer engineers to design anything that would make yours of someone you know's life easier, what would that be?

[Cleoriff]

@EmilieT 

They all seem brilliant innovations. Anything which helps those with impairments enjoy a better lifestyle is a great way forward.

[EmilieT]

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@Cleoriff wrote:

@EmilieT 

They all seem brilliant innovations. Anything which helps those with impairments enjoy a better lifestyle is a great way forward.

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@Cleoriff Definitely, I agree  Did you have any ideas of what other sort of things they could try to invent to help some daily lives'?

[Cleoriff]

Not at the moment @EmilieT  but I'll think about it.

[EmilieT]

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@Cleoriff wrote:

Not at the moment @EmilieT  but I'll think about it.

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[Anonymous]

When having to call any customer services I am always extremely nervous ... really putting off important stuff because of it

Will I select the right option ... ... ... it's a truly horrendous feeling

Could it be made that there is an option for disabled users to select please ?

I panic uncontrolably every time

I try to get in quick with I am disabled, please speak slowly and clearly

The customer services operators have a standard spiel to reel off at a very fast pace

Only one exception is Scottish Power ... ... ... extremely helpful to the nth degree ... I shall not be changing from my dual fuel provider whatever the cost ... anyhow I've been advised of several things to help me financial wise because I am classed as disabled

The proverbial 'they' don't seem to realise that good customer service keeps good customers and word of mouth spreads the good deed.

Rant over 

[MI5]

@Anonymous 

I can't stand those press 1, press 2 etc call answering services so I generally just hit 1 each time and if I'm in the wrong place, let the operator transfer me - most likely to the person sitting next to them in the call centre

[Anonymous]

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@MI5 wrote:

@Anonymous 

I can't stand those press 1, press 2 etc call answering services so I generally just hit 1 each time and if I'm in the wrong place, let the operator transfer me - most likely to the person sitting next to them in the call centre

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Used to do something similar when I was an assistant collector of taxes:

You'd get a stroppy solicitor / accountant on the phone insisting to speak to the top man = more than my job was worth to put through any call to the Collector in Charge

So ... hand your phone over a colleague on the same group of desks as you and the caller would become so compliant

Callers always asked for your name = useless as we were all moved around the office every 6 months or so to gain experience in the different taxes to collect

Those were the days when the Inspectors, Collectors & DHSS (nic) were all separate for security reasons ... ... ... now all 3 are in with the Customs and Excise I believe

Fond Memories = NOT