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Refund

alex88
Level 1: Joiner
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Haven't been refunded for a handset I returned 7 weeks ago?? I've tried everything 3 managers have said they processed the refund but still nothing? Should I ring the police because this is theft
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MI5
Level 94: Supreme
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@alex88 

I'll ask @O2Lisa to look into this for you on the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Lisa
Former Staff
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Morning guyssmiling

Thanks for the tag @MI5 thumbsup

I'll message you privately @alex88 and get this looked in to for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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