on 09-01-2021 17:23
on 09-01-2021 17:26
An account advisor was helping you here https://community.o2.co.uk/t5/Access-For-All/Refund/m-p/1427160
Did you reply to @O2Lisa ?
on 09-01-2021 17:55
on 09-01-2021 17:57
on 09-01-2021 18:17
on 09-01-2021 18:17
Nothing we can do as customers then @alex88 sorry.