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Level 1: Joiner
Posts: 1
Registered: ‎09-06-2021
Accepted Solution

RETRIEVE MY NUMBER

Hi,

My name's Arpita and I own a O2 pay as you go sim

I've accidentally used a STAC code instead of a PAC code when I moved to another provider. This has caused my sim to end and my simcard no longer works. As it was only yesterday, is there a way of getting my number back? I understand there's a 30 day period before the number can be re-allocated and lost forever. Is there a way, for example, of reactivating my account (with the same number)
Posts: 116,777
Topics: 575
Solutions: 16,224
Registered: ‎04-04-2012

Re: RETRIEVE MY NUMBER

@Arpita 

You need to call customer service, 

From a landline0344 8090222
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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