on 05-11-2020 09:31 - last edited on 05-11-2020 16:01 by Martin-O2
on 05-11-2020 09:31 - last edited on 05-11-2020 16:01 by Martin-O2
David Mount, [Phone number removed],im the account holder, best contact is my email address David.mount**Personal info**, i like to register as I've been struggling to pay my phone bill, I had not been working since March due to covid-19 and I just started a new job, which I like to set up a payment plan to pay off my phone bill.
Look forward to hearing from you.
David
Solved! Go to Solution.
on 05-11-2020 09:41
This is not O2, sorry.
You need to contact O2 Payment Management.
All numbers are in this guide Guide: Coronavirus Community Help and Support
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
on 05-11-2020 09:41
This is not O2, sorry.
You need to contact O2 Payment Management.
All numbers are in this guide Guide: Coronavirus Community Help and Support
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.