Paying my bill

[tractors2]

yes having trouble paying bill,due to personal issues and cannot talk over phone. Can I get help plz

[Cleoriff · Accepted solution]

Hi @tractors2 

You HAVE to call or use Skype to get in touch with O2. You need the payment management team

All info and numbers are in this guide Guide: Coronavirus Community Help and Support 

[Bambino]

@tractors2 If you have trouble talking over the phone, this service can help: https://community.o2.co.uk/t5/Access-For-All/Access-For-All/td-p/1201405

Perhaps @Martin-O2 or @Marjo or @LukasB can contact you to get you registered.

[LukasB]

Hey @tractors2 I will send you a message on here in case you wanted to join the access for all programm.