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PAC code transfer

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WendyAK
Level 1: Joiner
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on ‎23-01-2022 21:02

on ‎23-01-2022 21:02

Just joined O2 via Virgin Media deal I’ve just entered the PAC details to keep my number with the new O2 account and after pressing send got a gateway 405 page error come up on the what would I think be confirmation page. Had it gone through would I have received a text within a few minutes or should I assume that it failed and start process again? Many thanks

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MI5
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on ‎23-01-2022 21:11

on ‎23-01-2022 21:11

@WendyAK 

It's failed if you haven't been text a confirmation.

Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

on ‎23-01-2022 21:11

on ‎23-01-2022 21:11

@WendyAK 

It's failed if you haven't been text a confirmation.

Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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WendyAK
Level 1: Joiner
In response to MI5
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on ‎23-01-2022 21:26

on ‎23-01-2022 21:26

Many thanks

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MI5
Level 94: Supreme
In response to WendyAK
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on ‎23-01-2022 21:31

on ‎23-01-2022 21:31

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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