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PAC code transfer

WendyAK
Level 1: Joiner
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Just joined O2 via Virgin Media deal I’ve just entered the PAC details to keep my number with the new O2 account and after pressing send got a gateway 405 page error come up on the what would I think be confirmation page. Had it gone through would I have received a text within a few minutes or should I assume that it failed and start process again? Many thanks

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MI5
Level 94: Supreme
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@WendyAK 

It's failed if you haven't been text a confirmation.

Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21942 Solutions
Registered:

@WendyAK 

It's failed if you haven't been text a confirmation.

Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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WendyAK
Level 1: Joiner
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Many thanks

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MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21942 Solutions
Registered:

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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