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Online chat

BertonJ2712
Level 1: Joiner
  • 1 Posts
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I managed to get on to online chat on Sunday as my phone isn't working in Portugal it's still not working but can't find chat again to get back to them Thanks 

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Cleoriff
Level 94: Supreme
  • 122822 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@BertonJ2712 

You need to call O2. You may have a Roaming bar on your account.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 122822 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@BertonJ2712 

You need to call O2. You may have a Roaming bar on your account.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
314 Views