O2 number run by daisy coms

[Porra]

I have had my O2 contract with Daisy Coms for 8 months now.

I want to remove the age restriction on my account.

when i speak to Daisy they say there is no block on their side, i need to speak with O2.

when i speak to O2 they say my number is managed by Hello Telecom, and i need to speak to them....

I've been back and forth for weeks now.

I cant to the self check with credit card because my number is a business account. which I pay for at Daisy Comm.

no one seem to help me turn off a simple option on the network...

can anyone help me?

[MI5]

@Porra 

Your number still terminated with O2 so it is up to O2 to manage your account settings.

Guide here for personal contracts which might offer some help Guide: O2 Age restriction otherwise call O2 on 8002.

[Porra]

O2 REFUSE to help me in this....its so painful.

they even disconnect the live chat when I'm still asking questions.

[MI5]

@O2Lisa 

Can you help here?

[Porra]

thank you.

I would appreciate any help I could get.

[O2Lisa]

Thanks for the tag @MI5, I may not have access to the system myself to be honest but I'll see what I can do.

@Porra I'll message you privately and take some details

[Porra]

thank you, this is the most help I received so far....lol

cheers.

[Porra]

Hi...

Could any one help me with this?

Much appreciated.

[MI5]

@O2Lisa is already helping you with as much help as we can give here.