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Not receive text... With a twist

Miffy_Miff
Level 1: Joiner
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Hello,


get the easy bits out of the way 

iPhone 13 pro,

UK number

currently in Gibraltar 

can call out and receive calls

not a new phone nor new sim

i have tried changing networks 

network is Gibtel

 

I have a strange one, I’m not receiving text from banks and other verification messages,  however I am receiving text from friends and family, but ( here’s the twist) at a random moment I will get 30+ text messages that I miss all at once. Including miss calls texts.

 

can anyone shed abit of light on this for me please! 

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MI5
Level 94: Supreme
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@Miffy_Miff 

Try these tips Guide: Text Message Tips (not sent or received) 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Miffy_Miff
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Hi MI5, thank you for your reply however I have already seen that post with no luck. 

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MI5
Level 94: Supreme
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@Miffy_Miff 

You'll need to contact O2 then. 

A spend cap has been known to interfere with 2fa texts and also having a wifi connection can too, but best to check your account settings with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
Level 67: Unsung hero
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@Miffy_Miff 

 

Ahh good old GibTel, famous for me seeing the main mast at the Data Centre be taken down in the middle of the day...  

It could be GibTels network if messages are coming through sporadically, as think I have seen this before in Gib.... 

 

Have you tried connecting to one of the Spanish Networks (if you are near to the border or down near Ocean Village or Waterport) try not to connect to the Moroccan networks slight_smile 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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