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New phone previous contract

1965ang
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I have just received my new phone do I use my old sim card

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Bambino
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@1965ang You can use your old sim, or if your new phone is 5G capable and you're in a 5G area you can do a swap: SIM Swap: a mini guide (incl eSim) - O2 Community

If you're not comfortable doing a swap yourself, call into an O2 store, if you have one nearby, and they'll do the swap for you. Bring identification with you.

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
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@1965ang You can use your old sim, or if your new phone is 5G capable and you're in a 5G area you can do a swap: SIM Swap: a mini guide (incl eSim) - O2 Community

If you're not comfortable doing a swap yourself, call into an O2 store, if you have one nearby, and they'll do the swap for you. Bring identification with you.

I DO NOT WORK FOR O2



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