New device

[Newdevice]

I order a new device with a contract and i pay 20 Pounds upfront. I would LOVE to know when i receive the device. Thx

[MI5 · Accepted solution]

@Newdevice 

O2 will send you a dispatch email with tracking details when they ship it to you http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[madasaf1sh]

@Newdevice

When and what did you order?

You can track the order from myo2, and you will get an email from o2 when the device is dispatched

[tonyg6]

I cancelled the experia L4 contract within 14 days at the o2 shop in grimsby,yet still paying for it monthly by direct debit,I want a refund,and the direct debit cancelling asap !!!!!

[MI5]

@tonyg6 

This isn't o2 so you'll need to call them direct Guide: Coronavirus Community Help and Support