Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Access For All

Reply
Level 1: Joiner
Posts: 3
Registered: ‎05-01-2021

Network problem

Phone not receiving calls or texts. Unable to send texts or ring out either. Data not working either.
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Network problem

[ Edited ]

@Jonathan47 

Check for faults here O2 Service Status and try your sim in another phone in case of sim or phone failure.

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎05-01-2021

Re: Network problem

Have tried ringing can't get call handler
Have tried restarting also
Nothing workinv
Level 1: Joiner
Posts: 3
Registered: ‎05-01-2021

Re: Network problem

It wont let me access this link
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Network problem

@Jonathan47 

You'll need to check it on wifi

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)