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NHS discount issue NI number

Ali-1
Level 1: Joiner
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I uploaded my payslip but my NI number is exed out. They are asking me to upload pic with NI number on it but how can I do this? Is there another way to do this? They have all other information which is correct. I should add it also wouldn't  accept  my works trust email either or I would have done it that way

Thanks for any advice 

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MI5
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@Ali-1 

Guide here Guide: O2 Open & Friends and Family discounts - How to sign up 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Ali-1
Level 1: Joiner
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Thank you. I did ring them but they said to ring my own HR department. My payslip will never show NI number so I just wondered how everyone else got round this issue to get my discount applied 

Thanks again

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MI5
Level 94: Supreme
  • 144017 Posts
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Registered:

@Ali-1 

If you speak to customer services they can add your NI number manually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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