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My sim and broadband

Juliew
Level 1: Joiner
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I've stopped using my o2 sim card and broadband since last 3months and I still getting charged monthly, I've told you to stop charging me for what I didn't use..

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MI5
Level 94: Supreme
  • 128273 Posts
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Registered:

@Juliew 

You need to cancel correctly.

Guide here Guide: Cancelling Your Contract 

Or give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128273 Posts
  • 614 Topics
  • 22547 Solutions
Registered:

@Juliew 

You need to cancel correctly.

Guide here Guide: Cancelling Your Contract 

Or give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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