Solved: Re: My sim and broadband

Juliew · ‎09-06-2022

I've stopped using my o2 sim card and broadband since last 3months and I still getting charged monthly, I've told you to stop charging me for what I didn't use..

MI5 · ‎09-06-2022

@Juliew

You need to cancel correctly.

Guide here Guide: Cancelling Your Contract

Or give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-06-2022

@Juliew

You need to cancel correctly.

Guide here Guide: Cancelling Your Contract

Or give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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