cancel
Showing results for 
Search instead for 
Did you mean: 

Internet

Ela2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi 

I am visiting my country Poland and I don’t have internet . What happened?

Message 1 of 2
127 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 110838 Posts
  • 799 Topics
  • 6392 Solutions
Registered:

Hi @Ela2 

A few things to try

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. If still not working then contact O2 to remove the Roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
112 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 110838 Posts
  • 799 Topics
  • 6392 Solutions
Registered:

Hi @Ela2 

A few things to try

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. If still not working then contact O2 to remove the Roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

*The Game Is On*

Girl in a jacket
Message 2 of 2
113 Views