Solved: Hello, I would like to know why I do not have an a...

Adrian2018 · ‎15-08-2022

Hello, I would like to know why I do not have an active telephone line and also why I do not have the O2 application on my phone to know when I have to pay for the telephone line and the phone to iPhone 13

MI5 · ‎15-08-2022

@Adrian2018

You need to download the app yourself https://www.o2.co.uk/apps/my-o2

All ways to pay here Guide: How to Pay Your Bill (Contract)

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-08-2022

@Adrian2018

You need to download the app yourself https://www.o2.co.uk/apps/my-o2

All ways to pay here Guide: How to Pay Your Bill (Contract)

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Hello, I would like to know why I do not have an active telephone line and also why I do not have th

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