cancel
Showing results for 
Search instead for 
Did you mean: 

Form for name change

Andri82
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I received an email from you how to change my surname. Unfortunately the form cannot be opened. Can you please send me the form directly to my email? It’s the form I have to fill in to send alongside my proof of name change document. Thank you  

Message 1 of 5
191 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122040 Posts
  • 609 Topics
  • 18860 Solutions
Registered:

Direct link working OK for me now @TheresaV 

https://www.o2.co.uk/documents/456036/2887017/Change-of-name-form.pdf/907a0750-49df-e53d-3150-56cec9...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 5 of 5
168 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 122040 Posts
  • 609 Topics
  • 18860 Solutions
Registered:

@LukasB @TheresaV 

There seems to be an issue with the form https://authorportal.o2.co.uk/documents/456036/2887017/Change-of-name-form.pdf/907a0750-49df-e53d-31...

Can you report it please.

@Andri82 

Full details here when working https://www.o2.co.uk/help/account-and-billing/changing-your-name

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 5
187 Views

TheresaV
Former Staff
  • 1922 Posts
  • 80 Topics
  • 12 Solutions
Registered:

Thanks for letting us know @MI5 

 

Sorry you are having issues @Andri82! We have raised this internally and will let you know once we have any updates 😊

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 5
182 Views

TheresaV
Former Staff
  • 1922 Posts
  • 80 Topics
  • 12 Solutions
Registered:

Hi @Andri82 @MI5 this issue has now been fixed. Let me know if you are still struggling to access the form slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 5
170 Views

MI5
Level 94: Supreme
  • 122040 Posts
  • 609 Topics
  • 18860 Solutions
Registered:

Direct link working OK for me now @TheresaV 

https://www.o2.co.uk/documents/456036/2887017/Change-of-name-form.pdf/907a0750-49df-e53d-3150-56cec9...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 5 of 5
169 Views