on 24-08-2021 11:09
Hi, I received an email from you how to change my surname. Unfortunately the form cannot be opened. Can you please send me the form directly to my email? It’s the form I have to fill in to send alongside my proof of name change document. Thank you
Solved! Go to Solution.
on 25-08-2021 10:02
on 25-08-2021 10:02
Direct link working OK for me now @TheresaV
on 24-08-2021 15:29
There seems to be an issue with the form https://authorportal.o2.co.uk/documents/456036/2887017/Change-of-name-form.pdf/907a0750-49df-e53d-31...
Can you report it please.
Full details here when working https://www.o2.co.uk/help/account-and-billing/changing-your-name
on 24-08-2021 16:20
Thanks for letting us know @MI5
Sorry you are having issues @Andri82! We have raised this internally and will let you know once we have any updates 😊
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on 25-08-2021 09:51
Hi @Andri82 @MI5 this issue has now been fixed. Let me know if you are still struggling to access the form
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 25-08-2021 10:02
on 25-08-2021 10:02
Direct link working OK for me now @TheresaV