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Form for name change

Andri82
Level 1: Joiner
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Hi, I received an email from you how to change my surname. Unfortunately the form cannot be opened. Can you please send me the form directly to my email? It’s the form I have to fill in to send alongside my proof of name change document. Thank you  

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MI5
Level 94: Supreme
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Direct link working OK for me now @TheresaV 

https://www.o2.co.uk/documents/456036/2887017/Change-of-name-form.pdf/907a0750-49df-e53d-3150-56cec9...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@LukasB @TheresaV 

There seems to be an issue with the form https://authorportal.o2.co.uk/documents/456036/2887017/Change-of-name-form.pdf/907a0750-49df-e53d-31...

Can you report it please.

@Andri82 

Full details here when working https://www.o2.co.uk/help/account-and-billing/changing-your-name

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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TheresaV
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Thanks for letting us know @MI5 

 

Sorry you are having issues @Andri82! We have raised this internally and will let you know once we have any updates 😊

COVID-19 support - Help and support from O2 during the lockdown
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TheresaV
Former Staff
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Hi @Andri82 @MI5 this issue has now been fixed. Let me know if you are still struggling to access the form slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 4 of 5
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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Direct link working OK for me now @TheresaV 

https://www.o2.co.uk/documents/456036/2887017/Change-of-name-form.pdf/907a0750-49df-e53d-3150-56cec9...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
613 Views