on 29-12-2020 08:08
Then you will need to call O2
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
on 29-12-2020 08:37
on 29-12-2020 08:55
You're welcome @Cleoriff
I'll try my best to sort something
Any messages sent outside these time will be responded to on my return.