on 02-12-2020 15:42
It could be anything up to a week @PamT1
It will be waiting for someone to scan it back into the system
If You need to call customer service
Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud option if necessary
other numbers here