09-04-2022 06:45 - edited 09-04-2022 06:49
09-04-2022 06:45 - edited 09-04-2022 06:49
Hi
I’m having error code 10 when I’m trying to set up mobile data for apple my watch please can anyone help been like this now for 2 weeks
Solved! Go to Solution.
on 09-04-2022 06:58
Hi @Taffy48
A couple of things to check first.
1 - Do you have idata enabled, or, does visual voicemail work?
2 - Have you got WiFi calling enabled?
If yes to both, you'll need to call O2 to look at your account.
Give O2 a call on 202 or 0344 809 0202.
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
Veritas Numquam Perit
on 09-04-2022 06:58
Hi @Taffy48
A couple of things to check first.
1 - Do you have idata enabled, or, does visual voicemail work?
2 - Have you got WiFi calling enabled?
If yes to both, you'll need to call O2 to look at your account.
Give O2 a call on 202 or 0344 809 0202.
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
Veritas Numquam Perit
on 09-04-2022 07:25
on 09-04-2022 07:25
Wifi calling is on thinking data is as that’s wat it says in setting i data. I got voicemail turned off don’t know what visual voicemail is
on 09-04-2022 07:43
on 09-04-2022 07:43
on 09-04-2022 09:51
on 09-04-2022 09:51
There's a known issue with watch data activation currently which O2 are working on fixing.
Log it with customer services but you'll need to wait until it's sorted.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
on 09-04-2022 11:17
on 09-04-2022 11:17
Thank you and I just spoken to o2 and they av confirmed they have problems their end
on 09-04-2022 12:24
on 09-04-2022 12:24
on 09-04-2022 12:25
on 09-04-2022 12:25
Fingers crossed for you