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E sim still not activated

Colin10
Level 1: Joiner
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on ‎20-10-2021 18:56

on ‎20-10-2021 18:56

E sim not working and 02 have my old number as when phone it goes to 02 voicemail

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madasaf1sh
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on ‎20-10-2021 19:15

on ‎20-10-2021 19:15

@Colin10 

 

Did you go through the sim swap process as this can take up to 24hrs to complete, but is usually quicker

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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on ‎20-10-2021 19:43

on ‎20-10-2021 19:43

@Colin10 

Can you dial out, send texts or use data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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