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Level 1: Joiner
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Registered: ‎19-04-2018
Accepted Solution

Disabled access tickets

[ Edited ]

 Is it possible to buy disabled access tickets during priority booking period?

 

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Posts: 89,984
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Registered: ‎04-04-2012

Re: Disabled access tickets

Good question which I would guess depends on the venue or event, however, I’ll tag @Marjo and @Martin-O2 as I think this will need checking with the priority team.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 6,391
Registered: ‎18-02-2016

Re: Disabled access tickets

Thanks for the mention @MI5

 

@sponjmonki I'll ask the Priority team for you now. I'll give you a shout once I have a response. 

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Posts: 76,309
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Registered: ‎14-01-2013

Re: Disabled access tickets

I think there probably is an option @Martin-O2.

When I went to the O2 Academy in Birmingham there were 2 rows of people queuing. The Prority queue and others (like me). The Priority queue had at least 3 people in wheelchairs waiting.

Now whether they were disabled customers and had bought tickets via Priority so were just waiting in that queue remains to be seen...

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Re: Disabled access tickets

I've never seen it as an option but there again I wasn't disabled last time. 

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Registered: ‎18-02-2016

Re: Disabled access tickets

Hey @sponjmonki@MI5@Cleoriff@jonsie I've had a response and it is indeed possible to book disabled access Priority Tickets for The O2 arena! 

 

This can only be done over the phone as requirements need to be discussed to ensure that the guests needs can be properly met. You can get more info on this process by going to the Priority FAQ section and selecting Seating and Access from the list. 

 

Any further questions please let me know. smiling

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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Posts: 76,309
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Registered: ‎14-01-2013

Re: Disabled access tickets

Good to hear @Martin-O2 Thanks for the clarification Smiley Wink

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Registered: ‎19-04-2018

Re: Disabled access tickets

Thanks for your help Martin I'll check it out.
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Community Manager
Posts: 6,391
Registered: ‎18-02-2016

Re: Disabled access tickets

No problem guys! Happy to help. smiling

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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Level 1: Joiner
Posts: 4
Registered: ‎19-04-2018

Re: Disabled access tickets

Glad I asked, tickets bought. Thanks again for your help Martin , very much appreciated.