Data roaming

[Sophie24]

My data roaming won’t work in Europe. My partner has the same phone and same contract as me and his works fine 

[madasaf1sh · Accepted solution]

@Sophie24 

Check the guide Guide: Roaming MegaGuide 

as We are just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this