Courier Tracking

[Krissie90]

I recieved a text, that my fixed phone is on it's way home via courier, how do I track its progress? As I have to go to work soon and dont want to miss them.

Many thanks.

K

[MI5]

@Krissie90 

Tracking help here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[madasaf1sh · Accepted solution]

@Krissie90

You should be able to get more information from here:

https://diagnostics.o2.co.uk/track-my-repair/

[Krissie90]

Thankyou for trying but it only takes me to order tracking, not repair tracking.

[MI5]

Apologies @Krissie90 

It wasn't clear from your post if it was a new order or a repair.

Usually, if tracking is available, it will be shown on the email notification you received.