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Communications Company????

JTL1
Level 1: Joiner
  • 1 Posts
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I want to upgrade my iphone.

I have been a loyal customer over many years.

I have tried to call all local stores: 2 in Leicester; Nottingham; Loughborough ( my local); Braunstone.

Numbers as provided on their websites

None answered my call!s - all rung at least twice.

And they call this a communications company????

Cannot upgrade online

No way to connect with O2 by email

Rubbish! Do I change to EE?

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MI5
Level 94: Supreme
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Registered:

@JTL1 

Loyalty is a myth.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
You will get a better deal if you upgrade through USwitch or any other third party.

O2 Mobile Phone Deals and Contracts 2023 - Uswitch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Sfr), Z3 Tablet (Three UK), iPhone 12 Pro Max (EE & Vodafone)
Message 2 of 3
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jonsie
Level 94: Supreme
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Registered:

@JTL1 wrote:

I want to upgrade my iphone.

I have been a loyal customer over many years.

I have tried to call all local stores: 2 in Leicester; Nottingham; Loughborough ( my local); Braunstone.

Numbers as provided on their websites

None answered my call!s - all rung at least twice.

And they call this a communications company????

Cannot upgrade online

No way to connect with O2 by email

Rubbish! Do I change to EE?


I would, loyalty is never a two way street with O2

Message 3 of 3
225 Views