Claiming Samsung Earbuds

[Lauren16]

Hi, we are trying to claim Samsung earbuds as we’ve been told we get them free with our phone deal however when we try and claim under the “place of purchase” section there isn’t an option for o2? If we baught the phone straight through o2 what do we put in this section? You don’t get the option to type and you have to choose from a drop down

[Bambino · Accepted solution]

@Lauren16 See if this link helps: Get Started - Samsung Mobile (samsungpromotions.claims)

[Cleoriff]

@Lauren16 

You need to be quick. This promotion ends on the 30th September

Info from Samsung who run the promotion on how to claim.....

Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+) only or registered companies in the same. Purchase a new Samsung Galaxy S21 5G, S21+ 5G or S21 Ultra 5G from Telefonica UK (“O2”)between 1/09/2021 –30/09/2021 and claim a pair of Samsung Galaxy Buds Pro and Galaxy SmartTag. No cash alternative. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre-installed and company Participants must visit www.samsungpromotions.claims/S21gift to upload proof of purchase and provide all other required information (Claim). All Participants must Claim between 0-60 days of purchase. Maximum 1 Claim per Promotion Product purchased (maximum 4 Claims per household) and a maximum of 250 Claims per company participant. See www.samsungpromotions.claims/S21gift for full Promotion terms.

UK data only. Fair Usage policy applies. Devices are subject to availability. 0% APR. Finance subject to status and credit checks. 18+. Direct Debit. Credit provided by Telefónica UK Ltd, SL1 4DX. Telefónica UK is authorised and regulated by the FCA for consumer credit and insurance. Terms apply, see o2.co.uk/terms.