Change my mobile number

[Be2]

Hi please can my phone number be changed

[Bambino · Accepted solution]

@Be2  O2 will allow you one free number change.

You need to speak to customer service:

Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: 

Guide: Coronavirus Community Help and Support 

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.

Best time to call is 8 am.

You can also reach O2 via social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255