on 17-04-2024 20:09
Whenever I log into my O2 account it only shows my son’s phone number and all of his account details and not mine how do I see my information?
on 17-04-2024 20:14
You need another email address to register a separate My O2
O2 have totally messed up a change to a new billing system which is effecting thousands of customers.
You'll need a new email address that's not been used on O2 before. O2 for some reason have used redundant legacy o2.co.uk emails on some accounts
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Try online https://mymobile.o2.co.uk/
Or you can try messaging them on social media although it's not an instant response
Use the links immediately below