Hi, I recently upgraded on the 27th January but the email I enter was wrong so the details of my order have been sent to a different email address. Is there anyway of getting it send to the right email address?
You need to contact O2. All numbers are in this guide Guide: Coronavirus Community Help and Support When you call, you will be asked for the reason you are calling. Stay silent for 15 seconds and you will be taken to the keypad options. Press 2 for Everything Else Press 5 for More Options Press 7 for Anything Else which will put you though to someone. You can also try saying "Upgrade" or "Fraud" to be connected to an advisor. 8.00am is the best time to call if you can.
You need to contact O2. All numbers are in this guide Guide: Coronavirus Community Help and Support When you call, you will be asked for the reason you are calling. Stay silent for 15 seconds and you will be taken to the keypad options. Press 2 for Everything Else Press 5 for More Options Press 7 for Anything Else which will put you though to someone. You can also try saying "Upgrade" or "Fraud" to be connected to an advisor. 8.00am is the best time to call if you can.
