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[JemG]

I am currently not in a position to call and speak to you but I can message.

xxxxxxxxxxx

I am the account holder.

I need help understanding why I have a text telling me that I owe over £200?

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

[Bambino]

@JemG This is a public forum for customers. Please remove your phone number. In your post go to Options, then the drop down Edit Reply

No one will message you. You need to contact customer service. Best time to call is 8 am

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

[MI5]

@JemG 

You can get a full bill breakdown of charges in your MyO2 http://www.o2.co.uk/myo2

[jonsie]

This may possibly be a request for full payment if a bill hasn't been paid?