topic Re: Volt Benefits in Volt

Volt Benefits

dgboss10 — Thu, 02 Mar 2023 14:38:14 GMT

Hi,

i've heard mixed info about this. If I cancel virgin media do i also instantly loose my o2 volt benefits?

Re: Volt Benefits

Enlli — Thu, 02 Mar 2023 14:48:07 GMT

They usually continue until you are out of contract or upgrade or change your tariff.

However, O2 do have the right to cancel

Re: Volt Benefits

dgboss10 — Thu, 02 Mar 2023 15:34:06 GMT

That's understandable, is there a way to pay for Travel Inclusive Zone?

Re: Volt Benefits

Enlli — Thu, 02 Mar 2023 15:56:33 GMT

https://www.o2.co.uk/shop/international/using-phone-abroad

Re: Volt Benefits

MI5 — Thu, 02 Mar 2023 16:04:40 GMT

@dgboss10

See roaming guide

Re: Volt Benefits

dgboss10 — Thu, 02 Mar 2023 16:42:21 GMT

I had a look just cant figue out what will happen if i leave virgin

Re: Volt Benefits

MI5 — Thu, 02 Mar 2023 17:20:26 GMT

@dgboss10

You get to keep your travel inclusive bolt on.

Re: Volt Benefits

dgboss10 — Thu, 02 Mar 2023 18:25:59 GMT

Thanks a lot! I spoke with o2 before and they said I loose it? Is this just them saying thst?

Re: Volt Benefits

MI5 — Thu, 02 Mar 2023 18:30:49 GMT

They just don't know so they guess and make it up @dgboss10

From the T&C's:

You will not be able to unenroll from the benefits of this Offer once they have been activated, unless you decide to cancel both your Eligible O2 Tariff and Qualifying Virgin Media Purchase (or if the Qualifying Virgin Media Purchase registered at your addressed is cancelled by the account holder). Please note you may still be eligible for (and subsequently continue to receive) the benefits if you retain either one of your Eligible O2 Tariff or Qualifying Virgin Media Purchase.

https://www.o2.co.uk/termsandconditions/mobile/supercharged

Re: Volt Benefits

dgboss10 — Thu, 02 Mar 2023 18:47:09 GMT

That's great! Hopefully if i do leave virgin they don't remove my volt benefits 🤞