topic Re: O2 failing to add Volt benefit in Volt

O2 failing to add Volt benefit

DT40 — Fri, 24 Oct 2025 14:42:26 GMT

I have been chasing O2 since late September to add the double data to my account.

No online or phone agent could help my problem.

Even O2 store guy failed to do it.

I provided all VM details they wanted in all of my calls and chats but I have never had my double data. And yes, I waited more than 14 days… since late September!!!

This is really frustrating and time consuming. Anyone can help please.

Re: O2 failing to add Volt benefit

Enlli — Fri, 24 Oct 2025 14:47:09 GMT

@Dave-O2 Can you help

@DT40 Dave is our Forum Manager, will probably be Monday when he contacts you.

Keep an eye out for a message

Re: O2 failing to add Volt benefit

DT40 — Fri, 24 Oct 2025 14:54:27 GMT

Thank you @Enlli.

I will wait for @Dave-O2 hopefully the solution will be in his hand.

Thank you and have a great weekend

Re: O2 failing to add Volt benefit

Dave-O2 — Fri, 24 Oct 2025 15:52:32 GMT

Afternoon @DT40

Please drop me a PM with your mobile number and i'll be back in touch on Monday to take a closer look 👍