topic Re: Freephone calls failiure in Volt

Freephone calls failiure

Roop — Thu, 23 Oct 2025 16:09:37 GMT

Calls to all freephone numbers e.g 0800,0345,033 etc since last few days. Was directed to expert help where £1 charged but he couldn’t help, said it was a software problem that either 02 or Apple can help with

Re: Freephone calls failiure

Enlli — Thu, 23 Oct 2025 16:40:07 GMT

Don't know where you were directed but calls to customer services are free or come out of your allowance

Try the social media links.

https://www.o2.co.uk/abouto2/social-media

UK Based

Re: Freephone calls failiure

pgn — Thu, 23 Oct 2025 16:44:38 GMT

might help.

Also use https://www.saynoto0870.com/ to look for numbers that fall within your allowance where you have been given, eg an 0845 instead of an 0345 number, @Roop

Re: Freephone calls failiure

Spindle — Thu, 23 Oct 2025 18:14:33 GMT

Was this 'expert help' found via a google search?

If it was justanswer.co.uk then unfortunately you have been conned.

It's nothing to do with O2.

You need to check that you haven't been signed up to an expensive monthly subscription.