topic Re: Volt benefits in Volt

Volt benefits

Laurence69 — Mon, 15 Sep 2025 09:31:41 GMT

How do I get my volt benefits added.

My account says I'm eligible and will take upto 14 days to be added its been over 21 what can I do

Re: Volt benefits

pgn — Mon, 15 Sep 2025 10:08:31 GMT

Check your address details on both VM side and O2 side match exactly, @Laurence69 - call VM on 0345 454 1111 and O2 via the Social Media channel just below (FB Messenger).

If that is all good, come back here for further help.

Good luck!

Re: Volt benefits

MI5 — Mon, 15 Sep 2025 10:30:31 GMT

@Laurence69

There is an ongoing issue that might need help from @Dave-O2

Re: Volt benefits

pgn — Mon, 15 Sep 2025 10:49:07 GMT

Another ongoing issue? What this time?

Re: Volt benefits

MI5 — Mon, 15 Sep 2025 11:14:13 GMT

Systemic failures, as usual.

Re: Volt benefits

Dave-O2 — Mon, 15 Sep 2025 11:35:01 GMT

Thanks for the tag @MI5

@Laurence69 Please drop me your mobile number via PM and i'll get this sorted 😀

Re: Volt benefits

Anonymous — Tue, 16 Sep 2025 09:58:31 GMT

So once again it's CS being incompetent? Smh.

Re: Volt benefits

jonsie — Tue, 16 Sep 2025 10:19:09 GMT

It's a system issue that customer service aren't able to override

Re: Volt benefits

pgn — Tue, 16 Sep 2025 11:14:10 GMT

Just over the Horizon... 😑