topic Re: Switch from O2 in Volt

Switch from O2

Peteclen — Wed, 05 Mar 2025 10:53:20 GMT

I was on the Virgin Media Volt package, but have now cancelled my contract with O2 and moved to another mobile provider. However, I'm still getting texts telling me to view my latest bill. How do I get these notifications to stop?

Re: Switch from O2

Enlli — Wed, 05 Mar 2025 10:57:58 GMT

Are you still with Virgin Broadband as that has to be cancelled separately

Other than that you will need to speak to O2

Re: Switch from O2

Peteclen — Wed, 05 Mar 2025 12:04:56 GMT

Yes, staying with Virgin broadband, for now at least.

Re: Switch from O2

Bambino — Wed, 05 Mar 2025 13:38:17 GMT

@Peteclen How did you cancel? Did you follow this guide: Cancelling your contract - An updated guide - O2 Community

Re: Switch from O2

Enlli — Wed, 05 Mar 2025 14:56:31 GMT

Just watch. There is no guarantee your Volt benefits will continue (data boost). Used to be you were OK until you wanted to renew that contract but Virgin seem to be tightening up