topic Re: O2 Volt in Volt

O2 Volt

PennineAcute — Thu, 28 Nov 2024 14:04:35 GMT

I signed up with both VM and O2 last Tuesday (19 November). My pay monthly sim went live on Friday (22 November) and my VM internet went live on Tuesday 26 November.

MY O2 data allowance is 30Gb which should be doubled to 60Gb due to being a Volt customer. I rang O2 today as my allowance is still showing as 30Gb. They said I had to ring VM. Of course, VM did not have a clue what I was talking about.

I am hoping that someone can explain to me how to get my O2 download allowance doubled to 60Gb.

Re: O2 Volt

MI5 — Thu, 28 Nov 2024 14:29:06 GMT

@PennineAcute

It takes at least 14 days to be added.

Chase it with O2 if it goes beyond

Re: O2 Volt

PennineAcute — Thu, 28 Nov 2024 15:02:14 GMT

Thank you so much for your help.

Re: O2 Volt

MI5 — Thu, 28 Nov 2024 15:14:07 GMT

You're welcome