https://community.o2.co.uk/t5/Volt/Upgrade-removes-benefits/m-p/1716642#M2103 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5549505">@philze1</a>&nbsp;</P><P>As per the other thread you posted on.</P><P>I had the same message last week and the very next day my volt benefits were reinstated.</P><P>As long as you have both O2 and Virgin contracts at the same address you remain eligible.</P> Fri, 10 May 2024 17:26:51 GMT MI5 2024-05-10T17:26:51Z https://community.o2.co.uk/t5/Volt/Upgrade-removes-benefits/m-p/1716641#M2102 <P>I was looking to upgrade to a new sim only plan. I remain an Virgin and 02 customer, however receive this message before proceeding. "Sorry, as you are no longer eligible for supercharge benefits you new plan won't include Volt boosts like double data and travel data"</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Change to benefits.jpg" style="width: 926px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/56584i938A7B01268B78BA/image-size/large?v=v2&amp;px=999" role="button" title="Change to benefits.jpg" alt="Change to benefits.jpg" /></span></P><P>&nbsp;</P><P>I dont want to upgrade and then have a battle on my hands to try and get the benefits I currently have! Any suggestions welcome. Thanks</P> Fri, 10 May 2024 17:16:17 GMT https://community.o2.co.uk/t5/Volt/Upgrade-removes-benefits/m-p/1716641#M2102 philze1 2024-05-10T17:16:17Z https://community.o2.co.uk/t5/Volt/Upgrade-removes-benefits/m-p/1716642#M2103 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5549505">@philze1</a>&nbsp;</P><P>As per the other thread you posted on.</P><P>I had the same message last week and the very next day my volt benefits were reinstated.</P><P>As long as you have both O2 and Virgin contracts at the same address you remain eligible.</P> Fri, 10 May 2024 17:26:51 GMT https://community.o2.co.uk/t5/Volt/Upgrade-removes-benefits/m-p/1716642#M2103 MI5 2024-05-10T17:26:51Z