https://community.o2.co.uk/t5/Volt/Account/m-p/1701742#M1981 <P>Recently moved house &amp; virgin media offered me a new deal with the sim still included, it’s now saying I’ve used to data but I haven’t had my personal data on for days as I only use WiFi. Last time I checked I have over 6gb left.&nbsp;<BR /><BR /></P><P>I’ve logged on and it’s also saying that it will take 48 hours for my account to work &amp; also that I don’t have any o2 products. I’m confused???</P> Fri, 15 Mar 2024 12:47:52 GMT Briony1 2024-03-15T12:47:52Z https://community.o2.co.uk/t5/Volt/Account/m-p/1701742#M1981 <P>Recently moved house &amp; virgin media offered me a new deal with the sim still included, it’s now saying I’ve used to data but I haven’t had my personal data on for days as I only use WiFi. Last time I checked I have over 6gb left.&nbsp;<BR /><BR /></P><P>I’ve logged on and it’s also saying that it will take 48 hours for my account to work &amp; also that I don’t have any o2 products. I’m confused???</P> Fri, 15 Mar 2024 12:47:52 GMT https://community.o2.co.uk/t5/Volt/Account/m-p/1701742#M1981 Briony1 2024-03-15T12:47:52Z https://community.o2.co.uk/t5/Volt/Account/m-p/1701744#M1982 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5501716">@Briony1</a>&nbsp;</P><P>This is a customer to customer community, not O2, so we cannot access your account, sorry.<BR />You need to contact O2.<BR />Message them on Social Media. Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) or give them a call on 202 or 0344 809 0202</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Fri, 15 Mar 2024 12:52:14 GMT https://community.o2.co.uk/t5/Volt/Account/m-p/1701744#M1982 MI5 2024-03-15T12:52:14Z