topic Re: Cancelling SIM only contract in Volt

Cancelling SIM only contract

Mark_333 — Sun, 26 Nov 2023 14:16:41 GMT

Hi,

I received a SIM only contract through my Virgin Media package. That package period has now co concluded, and I now wish to cancel this O2 add on service which I have never actually used. How can I cancel this, O2 are making this very difficult

Thanks

Re: Cancelling SIM only contract

Bambino — Sun, 26 Nov 2023 14:20:21 GMT

@Mark_333 See this: Cancelling your contract - An updated guide - O2 Community

Re: Cancelling SIM only contract

Fed-up-carer — Tue, 13 Feb 2024 19:29:38 GMT

Been waiting on phone for over an hour. I have 3 numbers with 02, my sick elderly husband soaked one phone in cup of cold tea other day, I just want to cancel that number and use other 2 but they are making it so difficult.

Re: Cancelling SIM only contract

Enlli — Tue, 13 Feb 2024 19:45:23 GMT

@Fed-up-carer

Did you read this posted above

Re: Cancelling SIM only contract

MI5 — Tue, 13 Feb 2024 20:01:48 GMT

@Fed-up-carer

If you call at 8.00am the waiting times are less